Blog

Incident Tracker is built on “The Report”.  The Report is the cornerstone of the Incident Management process. Once a user submits a Report many things happen and many events are put into motion. For years the Report has, at its core, consisted of the basic sections: Date and Time, Location, Category, Write up and Persons…

Read More

With the release of Incident Tracker version 12.32 the development team is happy to announce that a new comparative tool will be introduced in conjunction with the Activity Hotspots and Trending. So what this means for you is that now you can compare data plots over two different time lines for better analysis of historical data. You…

Read More

Incident Tracker has a built-in tool that allows users to have a clearer insight into what areas might be problematic for their organization.  The Activity Hotspots tool is one of the easiest to use. Simply click on the Activity Hotspots link on the Reports and Analytics page. Then choose as many data points as you like (as…

Read More