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Incident Tracker offers many ways to manage important events that occur within Incident Tracker.  First let’s talk about Notifications. A Notification is simply an email notice sent to either a “Notification Group” or “All Admins” or both when an action occurs to a report.  Actions are: Submit Append Edit Delete Please note that a “Notification Group”…

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Each Report in Incident Tracker contains its own unique Life Cycle.  The Report Life Cycle is a complete listing of every action that has occurred within the Report confines from the beginning (the submission) through any automated or manual events up until the last action. This Life Cycle is basically a complete audit trail that…

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With the imminent release of version 12.3 more customization options will be provided to allow for even more control of how you use Incident Tracker. If you view the screen capture below you will see Section 1 and Section 4 expanded. You will note that “Location” in Section 1 is set to its default heading….

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In version 12.2, Incident Tracker has become a dynamic real-time application. Users can now view changes to reports in real-time while different users work on the same report. The auto-save feature allows users to automatically or manually save a report prior to submission. We hope you enjoy the new changes.  You can see them all here. (screen…

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Incident Tracker has a built-in tool that allows users to have a clearer insight into what areas might be problematic for their organization.  The Activity Hotspots tool is one of the easiest to use. Simply click on the Activity Hotspots link on the Reports and Analytics page. Then choose as many data points as you like (as…

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Today we are going to talk about the actual “Incident Report” that is created in Incident Tracker.  We are going to show you a sample report that contains all of the optional elements (excluding clery data, which is only relevant to Colleges and Universities in the United States). A report contains standard and optional elements …

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Accident prevention is something every organization should strive for.  Best practices and proper documentation provides an organization a way of protecting themselves against any further damage.  But what about “near miss” events, and what exactly is a near miss event?  OSHA and the National Safety Council defines a near miss event as an “unplanned event that…

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