User Guide - Email & Text Notifications

Email Distribution Groups are managed in the admin control panel from the ‘E-mail Notifications and Groups’ Link. From here, admins can create multiple email groups. These groups can contain Incident Tracker users or non-users. Simply create your list from existing users or manually enter email addresses. Once these lists are created, they can be applied to automatic Email Alerts.

Creating Email & Text Groups

email alert

Applying Groups to a Location (or Category)

alert location

Using Cell Phone Text Message capability

Incident Tracker alerts also accept cell phones as recipient. Where the system asks for an email address you simply input a cell phone sms mail address. Please see the links below on how to transcribe your cell phones text message capacity as an address to be used in Incident Tracker.