To create a new user, navigate to Administration > Create New User. All text fields will be required. You can also check the options to force a password change when the user first logs in, and send the login information to the user automatically if needed.
Set User Rights
Once the user is created, you can determine the User Rights and Restrictions.
Categories are created and managed by the site administrators. They can be broken down further into sub-categories. Administrators have the ability to create categories and sub-categories.
Locations are created and managed by the site administrators. They can be broken down further into a three tier system. Administrators have the ability to create locations and sub-locations.
To submit a report, login to the application and click on Submit Report at the top. The report has four simple sections that can be completed according to your organization or company procedures.
To view the reports that have been entered into Incident Tracker, simply click the view reports link at the top. A user will only see reports that their rights and restrictions will allow.
To open a specific report, the report ID can be clicked.