Incident Tracker

Property Management

Incident Reporting for Property Managers

Property management companies and HOAs use Incident Tracker to document tenant incidents, property damage, and on-site safety events across every property they manage — with the paper trail their legal and insurance teams need.

✔Multi-property management in one account
✔Tenant, staff, and visitor incident tracking
✔Photo and document attachments
✔Automated alerts to property and regional managers
✔Export records for insurance claims and legal review

Trusted by 7+ property management and real estate companies managing residential, commercial, and mixed-use portfolios

Common Use Cases

How property managers rely on Incident Tracker every day.

Tenant & Visitor Incidents

Document on-site injuries, altercations, and safety complaints with structured forms that capture the right details for liability protection.

Property Damage Reports

Log vandalism, break-ins, unit damage, fire and flood events, and pest incidents with photo attachments and a clear chain of events for insurance claims.

Safety Hazard Tracking

Capture slip-and-fall risks, structural hazards, and code concerns before they become claims. Assign follow-up tasks and track resolution.

Security Incidents

Document trespassing, threats, and unauthorized access with timestamped records that support police reports and legal proceedings.

Multi-property
One account, all locations
Insurance-ready
Records and exports
Automated
Escalation alerts

Built for Multi-Property Operations

All Properties, One System

Manage incident reporting across every property from a single account. Filter and report by location without mixing records between properties.

Insurance-Ready Records

Every incident record includes a complete audit trail with timestamps, user attribution, and status history. Export clean reports when your insurer asks.

Automated Escalations

High-priority incidents — like injuries or security breaches — automatically notify regional managers and ownership so nothing falls through the cracks.

Protect your properties and your organization

Get a demo configured around your property portfolio and the incidents your team deals with most.